Pick Up Procedure


Non-Airport Pick Ups (Home, Office, Train Stations etc).

  • Our driver will call or text you when he is at the pick up point and guide you to his/her vehicle. First 10 min waiting is complimentary.

Kindly check the waiting time charges in Terms and Conditions Menu.

Airport Pick Ups

With Meet and Greet Service.

  • We provide MEET & GREET service with 1 Hour Complimentary waiting time.
  • Delayed flights, no problem. The controllers at the main office will monitor for any flight delays, and will send your taxi or minibus to arrive at the airport once your flight has landed, saving you loads in waiting time charges.
  • Our driver will ring/text you on your mobile number to inform you that he is waiting at the arrivals hall giving your extra peace of mind.
  • Your driver will be waiting in a designated area in Arrivals Hall with a welcome board displaying your name. He will escort you to your vehicle and assist you with your luggage.
  • Rest assured we will do everything we can to ensure that your booking and transfer are conducted as smoothly as possible.

Without Meet and Greet Service:

If a Normal pick up is requested, then our driver will contact you on your mobile number and guide you to the pick up points as follows;

  • T1  Departures Level 5
  • T2 Departures Level D
  • T3 Departures Ground Level Next to Fedex Clock Tower

You can always call us on +44 161 8641212 or +44 777 9975570 if you need help in locating your driver.